Legal
Shipping Policy
Last updated June 28, 2026
Thank you for your order. This page outlines how and when we ship our products, and what you can expect after placing an order with us.
Order Processing
Please allow 2–4 business days for your order to be processed. You will receive a confirmation email once your order has been dispatched.
Domestic Shipping
We ship to addresses within Norway. All shipping to Norwegian addresses are free of charge.
International Shipping
We offer international shipping. We use flat rate shipping fees as shown in the table below. The applicable rate will be displayed at checkout based on your location.
| Shipping option | Estimated delivery | Price |
|---|---|---|
| Standard Domestic to Norway | 1–5 business days | Free |
| Standard International to Europe | 3–12 business days | $15 |
| Standard International to North America | 7–14 business days | $25 |
| Standard International to South America, Africa and Asia-Pacific | 10–21 business days | $25 |
Returns and Exchanges
We accept returns up to 30 days after delivery, provided the item is unused and in its original condition. Please see our full Return Policy for details.
If your order arrives damaged, please contact us as soon as possible at art@catraisonne.com with your order number and a photo of the item. We handle these on a case-by-case basis and will do our best to find a satisfactory solution.
Questions
If you have any questions about your order or our shipping process, please contact us at art@catraisonne.com.